We want you to be fully excited about your purchase, however, if you need to return an item we're here to help! If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

Returns
Our policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, 
Click here for a return.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, submit a report to us.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

I Have Received A Defective Item

In the event you have received a defective item, please submit a report immediately with the following information:
  • Your order number (found on the original order confirmation)
  • Which item is damaged
  • A description
  • Photographic evidence
Please do not return any damaged goods unless advised by a member of our support team, it may result in a slower resolution time. If your parcel has been damaged upon delivery, please take photographic evidence and send it straight to customer support! All claims for parcels arriving damaged must be made within 7 days of the delivery date.
Unless proof of damage has been verified by a member of the support team, we cannot action a refund, credit or replacement.
Once we've received the above information, we will work quickly and efficiently to ensure the problem is rectified instantly.
I Received the Wrong Item
In the unlikely event you have received the wrong item, please submit a report immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:
  • Your order number
  • The name of the item you did not receive
  • The name of the item you received in it's place
  • A clear photograph of the item you have received, including logo
Once we've received the above info, our Customer Support team will get this sorted for you ASAP!